IT – IT Support Manager (FS-110030070)
Dubai
General Recruitment
National minimum wage
Full time / Permanent
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Company Overview:A corporate organization with a structured IT environment supporting business operations and users.
Role Overview:The IT Support Manager oversees IT support services, ensuring system availability, user satisfaction, and service continuity.
Key Responsibilities:
- Manage IT support teams and service delivery.
- Ensure uptime and performance of IT systems and infrastructure.
- Oversee incident, problem, and change management.
- Implement IT policies, controls, and service standards.
- Coordinate with vendors and external service providers.
Candidate Profile / Requirements:
- 7-10 years of IT support or infrastructure experience.
- Strong people and service management skills.
- Experience with ITIL or service frameworks preferred.
- Ability to manage enterprise IT environments.