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Company Overview:A well-established retail organization with a strong customer focus and multiple outlets, committed to delivering consistent service quality and operational excellence.
Role Overview:The Store Manager is responsible for overseeing daily store operations, driving sales performance, and ensuring a high standard of customer service. The role focuses on team leadership, operational efficiency, and achieving commercial targets.
Key Responsibilities:
- Manage day-to-day store operations, staffing, and scheduling.
- Drive sales performance and ensure achievement of revenue targets.
- Lead, train, and motivate frontline staff.
- Ensure excellent customer service and resolve customer issues.
- Maintain visual merchandising and store presentation standards.
- Monitor inventory levels and support stock control activities.
- Ensure compliance with company policies and procedures.
Candidate Profile / Requirements:
- 5+ years of experience in retail or frontline operations.
- Strong people management and customer service skills.
- Commercially focused with the ability to drive sales results.
- Flexible and able to work in a fast-paced, customer-facing environment.